WE ARE HIRING!

Bethany House Services (BHS) is the largest provider of emergency shelter and HUD-funded housing programs for families in the region. Our mission is to empower at-risk or experiencing homelessness families with solutions to achieve housing stability and long-term self-sufficiency. We envision living in a community where all families have a place to call home, and no one spends the night without shelter. With strong community support, we continue to expand our services. BHS provides comprehensive family-centered services, all of which are provided by staff trained in trauma-informed care and focused on empowering families to reach self-sufficiency. Our holistic services address a family’s current needs and seek to assist families in achieving housing stability. Our services include homelessness prevention, emergency shelter, housing programs, comprehensive case management, post-shelter support, and permanent affordable rental housing.

If you have a passion for helping others and want to make a difference in the lives of families experiencing homelessness, Bethany House has an opportunity for you! To apply, please click the link for the position of interest or submit your resume for consideration to hr@bhsinc.org

Current Job Opportunities

HOUSING CASE MANAGER

Housing Case Manager – Cincinnati, OH 45237 – Indeed.com

The Housing Case Manager is accountable for working one-on-one with families in the community at risk of experiencing homelessness and families experiencing homelessness who are participating in the Bethany House Services Emergency Shelter program. Through a trauma-informed care lens, the Housing Case Manager provides assessment, advocacy, and ongoing case management. This position also provides follow-up services as required by RRH/ PSH for families who move to permanent housing.

Key Duties and Responsibilities:

Manages a caseload of 22-24 families. This includes:
Assist program participants in developing and implementing an action plan for securing housing while involved in the RRH/ PSH program.
Coordinate case management services and assist families in developing an agreed-upon individual action case management plan to move toward family stabilization, gaining knowledge and accessibility to community resources, employment, income assistance, and relocation to permanent, affordable housing.
Assess client’s work readiness, make referrals, and provide job search skills training.
Assist PSH families with documented disability that effects ability to maintain permanent housing by referring to needed community agencies and resources.
Maintain professional relationships with referral agencies
Maintain confidentiality of all client and agency material
Attentiveness to and timeliness of contacts and work with and on behalf of clients.
Complete all case records with accuracy, confidentiality within established time frames
Secure community resources including mental health services and a medical home; assist clients in establishing a pattern of self-sufficiency for themselves and their children, with the goal of stabilization over time
Coordinate with BHS Family Services Department to create access to child/parent support, services and life skills families
Work efficiently with BHS Finance Department to honor timelines and finance policies
Attend team meetings and mandatory educational in-services.
Other duties as assigned

Education and Experience:

Bachelor degree in social work, sociology, psychology, education, or related field.
One year of experience in a social service environment.
LSW license to practice social work in Ohio is preferred.
Reliable and regular attendance
Requires valid driver’s license and ability to meet BHS’s vehicle insurance requirements.
Successful completion of BHS criminal background check and drug test.

Physical Requirements:

Physical mobility on a small agency campus and capacity to drive to appointments as scheduled.
Essential physical requirements of the job: kneeling, standing, pulling, climbing, balancing, crouching, walking, lifting, stooping, tactile sense, hearing, reaching with hands and arms, grasping, pushing, fingering, repetitive movements, talking.
Specific vision requirements: close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
The position requires extended use of a computer.

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KIDZ ZONE ASSISTANT

Kids Zone Assistant – Cincinnati, OH 45237 – Indeed.com

The Kidz Zone Assistant is responsible for assisting the Family Services Program in following up with families and providing aftercare services for children as they transition out of the shelter. This position assists with serving as a support for parents.

Key Duties and Responsibilities:

Direct Service

Assist with activities for children residing in the shelter.
Ensure a nurturing and safe environment for children.
Assist with maintaining cleanliness and tidiness in children’s play areas.
Assist in planning, coordination, and implementation of summer activities, including Public Adventures & Family Outings

Team Participation

Assists with children’s activities demonstrating team building, rules, and goal setting, and encourage students to participate in tutoring activities.
Assists with coordinating the acquisition of school supplies required and appropriate clothing for school.
Assist with planning and coordination of programs and their activities.
Support the implementation of program policies and practices.
Special Projects as assigned.

Education and Experience:

High School Diploma or equivalent
1 year of experience in an after school program or daycare setting.
Experience Outlook, Office 365, and reporting software applications
1-2 years of experience working with families who are at risk of or who are experiencing homelessness is a plus.

Knowledge and Skills

An ability to meet adults and children where they are and an understanding of the impacts of trauma on human development.
Ability to provide healthy role modeling.
Ability to maintain appropriate boundaries in the workplace.
Ability to maintain confidentiality.
Availability to work evenings to ensure programs Or, in some cases, facilitated.

Other Position Requirements

Reliable and regular attendance
Requires valid driver’s license and ability to meet BHS’s vehicle insurance requirements.
Successful completion of BHS criminal background checks and drug tests.

Physical Requirements

Essential physical requirements of the job: kneeling, standing, pulling, climbing, balancing, crouching, walking, lifting, stooping, tactile sense, hearing, reaching with hands and arms, grasping, pushing, fingering, repetitive movements, talking.
Exerting up to 10 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
Specific vision requirements: close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Must be able to safely operate a motor vehicle.

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GRANT ACCOUNTANT

Grant Accountant – Cincinnati, OH 45237 – Indeed.com

The Grant Accountant provides technical accounting and other administrative support for Program Managers under the direction of the Supervising Senior Accountant. Responsibilities include monitoring, analyzing, and maintaining financial transactions for a wide variety of social service programs; tracking revenues and expenditures, and preparing required internal and external financial reports. The Grant Accountant complies with financial, administrative, and record-keeping procedures and collaborates with colleagues to identify opportunities to streamline systems and improve service.

Key Duties and Responsibilities:

Grant Accounting

Monitor, analyze, and maintain financial transactions and accounting for a wide variety of social service programs funded by Federal, state, and local grants and allocations.
Work closely with department staff and funding agencies to correct or adjust funding allocations.
Track revenues and expenditures by funding source. Reconcile grant and program financial records by fund, department, or project id which may include many different grants.
Prepare, maintain, and track complex or extensive billings and financial information for each respective funder. Prepare projections of grant spending within the grants fiscal period.
Compile and review data, identify errors through analysis, research, and interpretation of data, and provide recommendations to the Supervising Sr. Accountant in determining corrective action.
Report financial grant information from a variety of revenue sources with many element codes. Prepare a variety of reports, statements, records, analyses, and financial compilations for Federal, state, and local regulatory agencies with various reporting periods according to specifications according to program needs.
Prepare grant close-outs and biennial reports in collaboration with the Grant Manager.
Bill on contract awards and prepares the necessary billing documents, as appropriate. Track due dates and prepare reports for grantor agencies, verify invoices for allowable costs, and prepare monthly grant requests for reimbursement.
Perform work using spreadsheet, database, and word processing programs. Enter invoices and reimbursement requests into the accounting system.
Verify budget proposals for grant applications and awarded grant agreements. Enter budgets into accounting software.
Monitors the individual grant’s expenditures in accordance with that grant’s eligible costs. Establish a strong understanding of all eligible costs related to grants.
Works closely with other accounting staff to assure grant expenditures are coded correctly.
Collaborate with Payroll Specialist to verify payroll allocations based on grant budgets.
Maintain grant and required match dashboards.
Maintain Funder tracking workbook and update as new grants are awarded.
Maintains salary matrix of budgeted positions in accordance with the grant award.
Assist with the preparation of related grant close-out reports and grant financial reports at the direction of the Sr. Accountant.

Receivables

Prepare monthly grant billings and record monthly receivables.
Import individual/grant/foundation contributions from the donor database into the financial accounting system and assign grant & project codes accordingly.
Reconciles customer accounts and maintains pledge receivable log.
Collaborate with development to reconcile donor database to accounting software monthly.

Other Duties and Responsibilities

Supports any requests for annual financial audits, funder audit requests, and tax forms with federal, state, and local government agencies at the direction of the Sr. Accountant.

Perform other finance-related duties connected with the financial operations of Bethany House Services as requested in a professional, timely, and efficient manner, including supporting AP & Payroll functions as needed.
Other duties as assigned.

Education and Experience:

Bachelor’s degree in business administration with a major in Accounting, Finance, or Data Analytics
Minimum 1-2 years of accounting experience; Combination of relevant experience and education will be considered.
Knowledge and the management of grants are strongly desired.

Knowledge and Skills

In-depth understanding of Generally Accepted Accounting Principles (GAAP)
Demonstrated proficiency in Microsoft Excel program and accounting software.
Experience with Blackbaud, Financial Edge, and/or Paycor is a plus.
Excellent written and verbal communication skills.
Excellent analytical and organizational skills.
Demonstrated ability to work effectively with auditors, volunteers and in a team environment.

Other Position Requirements:

Reliable and regular attendance
Requires a valid driver’s license and ability to meet BHS’s vehicle insurance requirements.
Successful completion of BHS criminal background checks and drug tests.

Physical Requirements

Essential physical requirements of the job: kneeling, standing, pulling, climbing, balancing, crouching, walking, lifting, stooping, tactile sense, hearing, reaching with hands and arms, grasping, pushing, fingering, repetitive movements, talking.
Exerting up to 10 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
Specific vision requirements: close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Reasonable accommodation may be made to enable individuals with disabilities to perform essential job functions

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DEVELOPMENT MANAGER

Development Manager – Cincinnati, OH 45237 – Indeed.com

The Development Manager leads and supports wide-ranging fundraising activities to enable Bethany House Services to fulfill its mission to empower homeless and at-risk families with the solutions to achieve housing stability and long-term self-sufficiency. Primary responsibilities include overseeing all grant writing and reporting; managing a portfolio of individual, foundation, government, and corporate donors; writing and organizing annual fund solicitations; and facilitating all planned giving activities.

Key Duties and Responsibilities

Grants

· Collaborate with the CEO, CDO, and necessary Program Directors to administer all grant writing and grant reporting

· Collaborate with CEO and CDO to implement strategy for foundation, corporate, and government funders

· Lead grant writing for high-level, strategic funding opportunities

· Manage grants calendar and liaise with Finance or other departments as needed.

· Cultivate existing grantors and research possible new grant funders.

· Supervise Grant Writer position.

Donor Management

· Manage a portfolio of individual, foundation, government, and corporate donors.

· Steward existing donors through meaningful engagement and sustain or increase their levels of giving.

· Cultivate new prospects assigned to the portfolio and empower them to become annual supporters.

Annual Fund

· Write and manage all annual fund appeals, including direct mail, email, and social media.

· Lead other annual giving campaigns, such as Giving Tuesday

Planned Giving

· Work with the Communications and Special Events Manager to enhance planned giving marketing efforts through direct mail, email, newsletter, and website

Additional Responsibilities

· Gather and disseminate annual outputs and outcomes data to streamline metrics about BHS’ impact.

· Lead development-related special projects as designated by CEO or CDO

· Provide support for special events.

· Assist with other development or communications tasks as needed.

Education & Experience

· Bachelor’s degree in English, Communications, Marketing, or a related field.

· Four or more years of experience in grant writing, donor management, or fundraising.

Knowledge & Skills

· Superb written and oral communication skills.

· Excellent interpersonal, analytical, and organizational skills.

· Proven ability to build, sustain, and grow relationships.

· Ability to set targets and develop strategies to achieve them.

· Attention to detail and accuracy.

· Ability to work under pressure and meet deadlines.

· Computer proficiency with advanced internet research skills.

Other Position Requirements

· Reliable and regular attendance

· Requires valid driver’s license and ability to meet BHS’s vehicle insurance requirements.

· Successful completion of BHS criminal background checks and drug tests.

Physical Requirements

· Essential physical requirements of the job: kneeling, standing, pulling, climbing, balancing, crouching, walking, lifting, stooping, tactile sense, hearing, reaching with hands and arms, grasping, pushing, fingering, repetitive movements, talking.

· Exerting up to 10 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.

· Specific vision requirements: close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

· Must be able to operate a motor vehicle safely.

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SHELTER DIRECTOR

Shelter Director – Cincinnati, OH 45237 – Indeed.com

The Shelter Director is responsible for providing the Emergency Shelter program leadership and vision. The Shelter Director provides overall management and supervision to the shelter program, including staff supervision, participating in the development of the program budget, developing and implementing policies and procedures, obtaining and maintaining compliance with grants and contracts, and integrating the program with others in the organization. The Shelter Director ensures uninterrupted on-site 24/7/365 coverage of the residential facility.

Key Duties and Responsibilities

Program Administration

Accountable for ensuring that stated grant outcomes are met within budget.
Prepare and submit proposals, applications, and required reports to appropriate funders. Develop and review policies and procedures in compliance with HUD and funder regulations, updating as needed.
Coordinate with the Chief Operations Officer to maintain accurate statistical data regarding services and prepare appropriate required reports to government funders.
Conduct ongoing assessment of compliance and efficiency for all components of the Emergency Shelter Program.
Communicates directly with Central Access Point (CAP) staff, assessing and utilizing the HMIS system.
Participate in the Greater Cincinnati Coalition for the Homeless and carry out other duties as appropriate for a Shelter Director within the FSPP.
Assures consistent fulfillment of Emergency Shelter Standards as established by the Greater Cincinnati Coalition for the Homeless, the Ohio Department of Development, and the City of Cincinnati.

Program Operations

Ensure the Emergency Shelter program is functioning as intended.
Research best practice service models for chronically homeless, shelters, and housing support.
Coordinate with Housing and Family Services Directors to ensure appropriate wrap-around services for clients.
Maintain and support a trauma-informed environment within the Shelter.

Supervisory Responsibilities

Provide a minimum of biweekly supervision, coaching, and mentoring to assigned Emergency Shelter Program staff.
Complete probationary and annual performance evaluations for assigned staff within an established time frame.
Develop performance improvement plans, including recommendations for termination as necessary for assigned Housing Program staff.
Coordinate with the Human Resources Department to ensure adequate staffing needs, including hiring new staff, onboarding, and offboarding.
Receive and respond to complaints or situations from the clients and staff promptly and effectively.
Promote a diverse, culturally competent, and respectful workplace that eliminates discrimination, harassment, or favoritism and adheres to zero tolerance.

Education and Experience

Bachelor’s degree in social work or related field and LSW is required.
LISW or LISW-S a plus.
A minimum of 5 years working with individuals and/or families in a social service setting is required. Experience working with families who are at risk of or who are experiencing homelessness is a plus.
Minimum of 3 years of supervisory experience

Knowledge and Skills

Demonstrated knowledge of HUD-funded programs and wrap-around services, including knowledge of housing placements and conducting home inspections. required.
Proficiency in Microsoft Word, Excel, Outlook, and other web-based programs.
Ability to work in a fast-paced environment and successfully manage competing priorities.

Demonstrated experience in leading diverse and multidiscipline teams.
Strong organizational skills and verbal and written communication skills.
The ability to prioritize tasks, delegate, and create effective teams with demonstrated attention to detail and punctuality.
Ability to represent BHS in the community, work cooperatively with homeless and emergency assistance providers, and initiate new community relationships.

Other Position Requirements

Reliable and regular attendance
Requires valid driver’s license and ability to meet BHS’s vehicle insurance requirements.
Successful completion of BHS criminal background checks and drug tests.

Physical Requirements

Essential physical requirements of the job: kneeling, standing, pulling, climbing, balancing, crouching, walking, lifting, stooping, tactile sense, hearing, reaching with hands and arms, grasping, pushing, fingering, repetitive movements, talking.
Exerting up to 10 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
Specific vision requirements: close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Must be able to operate a motor vehicle safely.

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SHELTER ASSISTANT (Part-time 12 hours per week)

Shelter Assistant – Cincinnati, OH 45237 – Indeed.com

Position Under the supervision of the Shelter Assistant Coordinator, the Shelter Assistant is responsible for providing front-line services to residential clients of Bethany House Services (BHS). Shelter Assistants are available as a resource to shelter clients, including orienting new individuals to the shelter facility, mediating interpersonal conflict, providing information regarding other services and resources, and productively addressing problems if they arise.

Part-Time Saturday & Sunday 7:00pm-7:00am

Key Duties and Responsibilities

Create a welcoming environment for shelter clients, including greeting clients, orienting new clients to the shelter, and answering questions.
Work effectively as a member of the shelter team, including maintaining open lines of communication, consulting about clients’ needs or situations, cooperating to complete tasks, and engaging in shared decision-making, as appropriate.
Treat clients with respect and professionalism by practicing active listening, preserving client confidentiality, avoiding power struggles, and maintaining patience in difficult situations.
Communicate shelter rules and policies; set limits with clients as appropriate.
Identify and intervene productively in emergency situations, including medical emergencies, mental health crises, and interpersonal conflicts.
Work individually and as a member of the shelter team to engage in effective de-escalation.
Engage in proactive and creative problem solving to maintain a safe environment.
Engage in ongoing training, coaching, and education related to de-escalation, substance use, mental health symptoms, and other professional skills (provided by BHS).
Maintain thorough and timely documentation of incidents, clients’ situations, and services provided, in keeping with program guidelines.
Maintain appropriate professional boundaries with clients, including refraining from engaging in social relationships or exchanging money/goods with residential clients. Report preexisting relationships that may cause a conflict of interest to the Shelter Manager.
Issue blankets, sheets, and towels; distribute other supplies according to BHS procedures.
Assist with all aspects of food service during shift, as needed.
Sweep, mop, wipe surfaces, take out trash, and perform other cleaning tasks as required to maintain a safe and sanitary environment throughout the shift. Use personal protective equipment (PPE) and follow appropriate protocols when cleaning bodily fluids.
Assist with laundry and other facility and operation upkeep tasks as needed.

Education & Experience

Minimum of HS Diploma or equivalent
Minimum 1 year experience in a social service or residential setting

Knowledge & Skills

Strong organizational and communication skills.
Ability to establish and maintain professional boundaries while working with clients.
Ability to thrive in a flexible, fast-paced, and growth-oriented environment while maintaining a positive solution-oriented and client-centered approach.
Experience in crisis intervention and problem solving with the ability to diffusing situations without heightening the conflict.
Availability to work at least one weekend and overnight shifts.
Understanding and willingness to train in areas such as trauma-informed care, diversity, equity, and inclusion.
Ability to maintain confidentiality of clients.
Strong interpersonal skills, ability to be compassionate and firm towards clients.
Ability to accurately record information for required client and staff documentation while maintaining confidentiality and strong boundaries.
Ability to navigate Microsoft Office products, specifically, Outlook email, Word and Excel.

Other Position Requirements

Reliable and regular attendance
Requires valid driver’s license and ability to meet BHS’s vehicle insurance requirements.
Successful completion of BHS criminal background checks and drug tests.

Physical Requirements

Essential physical requirements of the job: kneeling, standing, pulling, climbing, balancing, crouching, walking, lifting, stooping, tactile sense, hearing, reaching with hands and arms, grasping, pushing, fingering, repetitive movements, talking.
Exerting up to 15 pounds of force occasionally and/or up to 10 pounds of force constantly to move objects.
Specific vision requirements: close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

To apply, please click the link for the position of interest or submit your resume for consideration to hr@bhsinc.org

Bethany House Services is committed to the full inclusion of all qualified individuals. As part of this commitment, Bethany House Services Inc. does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity or expression), national origin, sexual orientation, marital status, disability, genetic information, age, parental status, military service, or other non-merit factor and will ensure that persons with disabilities are provided reasonable accommodations.